AustenTel is a Texas communications company on a simple mission: give organizations everywhere enterprise-grade voice — now with real AI — without the enterprise price tag or the runaround.
For years, AustenTel delivered hosted communications built on third-party software. We learned the business inside out — what schools and small businesses actually need, where legacy systems fall short, and how much customers overpay the big carriers for it.
So we built our own. ACS — the Advanced Communication System — is our carrier-grade platform, engineered end to end: the calling core, the apps, the AI, and our own purpose-built Session Border Controller. Owning the whole stack means we control cost, quality, and the pace of new features — and our customers feel all three.
Today ACS carries communications for dozens of organizations — from school districts and ESCs to churches, clinics, and businesses. Because ACS is delivered from the cloud, we serve them wherever they are, all backed by a support team in Texas you can actually pick up the phone and call.
We design, deploy, and run your system — and answer when you call. Support is U.S.-based, knowledgeable, and accountable.
Our architecture lets us deliver enterprise features at a fraction of per-seat pricing. You save without giving anything up.
Add users, sites, and capabilities without forklift upgrades. Cloud or on-premise, whatever your organization needs.
ACS runs on a high-availability architecture with redundant nodes at every layer — edge, media, and database — so your phones keep working when it matters most. It’s the kind of reliability a school district or a growing business needs, delivered and maintained by us.
Whether you’re a district, a business, or a partner, we’d love to show you what ACS can do.
